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Polaroid Originals Support
Account & Loyalty
How do I convert my points into a coupon?
How do I login?
How do I use my coupon?
What is Polaroid Originals Rewards?
How do I create an account?
How do I make changes or cancel my order?
What is the status of my order?
How do I make changes to or cancel my order?
How do I view my orders?
Can my order be gift wrapped?
Can I ship to a post-office (PO) box?
Which countries do you ship to?
When will my pre-ordered items ship?
How long does shipping take?
How do I track my order?
Can I change my shipping address after I have placed an order?
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Billing & Payment
Polaroid Originals E-Gift Cards
Will I be charged sales tax?
What payment methods do you accept?
What do I do if my credit card gets declined?
Returns & Exchanges
What is your returns policy?
How do I return or exchange a gift?
My shipment arrived damaged
How do I return / exchange an order?
Help! I was sent the wrong items.