If you have an order which contains an item which is on pre-order (like the OneStep 2), the entire shipment will be held until the pre-ordered item(s) become available.
The whole order will ship once the whole order is ready, we do not ship partial orders.
If you want some items ahead of time, please place two orders.
If you’ve already placed your order and are just reading this now, please get in touch with our Customer Support and we’ll see what we can do for you.
- United States / Canada: myusorder@polaroidoriginals.com
- EU / Rest of world: myorder@polaroidoriginals.com