Help! I was sent the wrong items. Nigel Willox January 14, 2020 18:21 Updated Sorry about that - while this doesn’t happen very often, it can happen. Get in touch with us directly as soon as possible, and we’ll figure out the best way to correct our mistake. United States / Canada: email@example.com EU / Rest of world: firstname.lastname@example.org Related articles What is your returns policy? What is your warranty policy? How do I return / exchange an order? How to use the Polaroid Lab? How do I take my first picture with the Polaroid Lab?